**When using Therapeautic skincare products, avoid contact with eyes. If contact occurs, rinse thoroughly with water.
In the unlikely event of irritation or an allergic reaction, stop using and consult medical professionals immediately. Therapeautic is not responsible for any fees incurred for any related medical treatment. We strongly recommend patch testing or consulting your medical doctors before applying our products.
Please note that if you have extremely dry skin or a compromised/damaged skin barrier, it is not uncommon to experience a tingling/stinging/burning sensation after applying a product. (It may also be normal to experience a tingling/stinging/burning after applying products with certain ingredients, e.g. retinol, glycolic acid etc. However, our product does NOT contain these ingredients.) This sensation is temporary and should not last more than a few minutes, and does NOT necessarily mean you are experiencing an allergic reaction.
However, please exercise your best judgement, and consult your dermatologist if you have any concerns.
Just like when trying a new skincare product for the face or body, patch testing our product is recommended to help predict whether you will develop a negative skin reaction. The American Academy of Dermatology (AAD) recommends patch testing a skin care product in the following way:
- Apply the product to a test spot twice daily for seven to 10 days. Choose a quarter-sized spot on your skin where the product won’t be rubbed or washed away, such as the underside of your arm or the bend of your elbow. Use the normal amount and thickness you would use as if you were applying the product regularly.
- Leave the product on your skin for as long as you would normally. If you’re testing something that you would usually wash off, like a cleanser, keep it on your skin for five minutes or as long as the instructions say.
- If after seven to 10 days you don’t have a skin reaction, such as red, itchy, or swollen skin, go ahead and use the product.
- Keep in mind that some ingredients, such as retinol and glycolic acid, can irritate your skin, particularly if your skin is sensitive. This is normal and temporary.
- If you develop a skin reaction, gently wash the product off as soon as possible, and don’t use it again. Apply a cool compress or petroleum jelly to relieve your skin, if needed. If your reaction to a product is severe and not relieved with cool compresses or petroleum jelly, you may need to see a dermatologist to help manage your symptoms.